Delivery & Shipping
We are committed to getting your fashion favourites to you quickly and efficiently. Below, you will find all the details you need regarding our shipping policies, delivery times, and any charges that may apply.
- Standard Shipping: Enjoy free standard shipping on orders over $250. For orders under $250, shipping fees will be determined based on your location and will be calculated at checkout. Estimated delivery time is 4-6 business days.
- Express Shipping: Need it faster? Opt for our express shipping. Shipping fees will be determined based on your location and will be calculated at checkout. Estimated delivery time is 2-4 business days. Additional time may be required for remote areas.
- Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays).
- Orders placed on weekends and public holidays will be processed the next business day.
- During high volume periods, such as sales or the holiday season, processing times may increase.
- Once your order is shipped, you will receive an email with your tracking number and a link to track your package.
- Please ensure your shipping address is correct at checkout to avoid delays. Designer Luxe is not responsible for delays or lost packages due to incorrect shipping information.
- We partner with reputable carriers to ensure your order arrives safely. However, Designer Luxe cannot be held responsible for any delays caused by the shipping carrier.
- Have questions or concerns about your order's shipping and delivery? Our Customer Service Team is here to help! Contact us at online@designerluxe.com.au or call us at 02 8332 1900.
Thank you for choosing Designer Luxe. We look forward to serving you and providing a seamless shopping experience from click to delivery.
